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Copy of Shipping & Returns

RETURN POLICY Postmark (deliver to USPS) your original item within 7 business days of the date you initiate the exchange online to avoid being charged for a new item, as well as a $7 fee for the return shipping. If you have been charged for the new item, we will refund the cost of the original item after we receive it at our returns facility. Our return policy states we have a strict NO-REFUND policy. Once a product is placed for an order there are no refunds unless told otherwise. ALL HAT ITEMS ARE FINAL SALE. If 10 days have gone by since delivery, unfortunately we can’t offer an exchange for a new product. Please read our Exchange Policy. Defective items or items that stop functioning within the first 30 days of usage will be replaced for free. Reporting of defects or missing items should be completed within 10 days from receiving the product To be eligible for a replacement, your item must be in the same condition that you received it. It must also be in the original Loyal Origins packaging. Gift Cards are final sale. - Proof of purchase is required in order to complete your replacement - We do not accept any refunds, exchanges, or returns for any sale items. - We are not liable for any return packages that may become lost or stolen in-transit. - Returns are processed within 5-7 business days after your item(s) are delivered to our warehouse. - Return drop-offs are not accepted at our warehouse or office. - We have the right to refuse your return if the item is not in the condition it was sent to you in. If your return is rejected when it arrives to us then we will send it back to you. - We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to: